About 2gethr 2gethr is redefining the way people work, connect and collaborate through thoughtfully designed, adaptable workspaces. We create vibrant work environments that bring businesses and communities together through a combination of design, functionality, technology and hospitality.

About the Role
We are looking for an experienced Operations Manager / Facility Manager to lead the day-to-day operations of our workspace facilities. The role requires strong leadership, operational excellence, vendor management, financial discipline and the ability to ensure a seamless workplace experience for members and employees. The ideal candidate should have hands-on experience managing commercial facilities, leading facility teams and overseeing multiple operational functions, including housekeeping, security, engineering, hospitality and maintenance.

Key Responsibilities
1. Leadership & Team Management
• Lead, mentor and supervise Assistant Facility Managers (AFMs) and facility operations teams.
• Monitor team performance, conduct regular reviews and drive accountability.
• Ensure effective coordination between facility, community, engineering, procurement and external teams. 2. Facility Operations & Operational Excellence
• Oversee day-to-day operations across housekeeping, security, hospitality and engineering.
• Monitor operational KPIs, SLAs, response times, space readiness and service quality.
• Manage escalations, critical incidents and complex member or building-related issues.
• Drive process improvements to enhance operational efficiency and customer experience. 3. Vendor & Asset Management
• Manage vendor relationships, service agreements, AMC renewals and performance reviews.




• Oversee preventive and corrective maintenance schedules.
• Monitor facility assets, equipment lifecycle and inventory management.
• Conduct operational audits and readiness assessments for new facilities and expansions. 4. Safety, Compliance & Sustainability
• Ensure statutory compliance, safety standards, emergency procedures and building regulations.
• Conduct regular safety audits and emergency preparedness drills.
• Drive energy efficiency, waste management and sustainability initiatives. 5. Financial & Budget Management
• Own facility operational budgets, including Repairs & Maintenance (R&M;).
• Monitor expenses, utility consumption and vendor costs.
• Identify cost-saving opportunities through vendor negotiations and process improvements.
• Ensure effective budget utilisation and financial controls. 6. Facility Development & Asset Management
• Oversee facility move-ins, move-outs, fit-outs, minor renovations and layout modifications.
• Maintain accurate asset registers, inventory records and asset tagging systems.
• Conduct periodic asset audits and ensure equipment availability and maintenance. 7. Reporting & Documentation
• Maintain vendor contracts, maintenance records, compliance documents and asset registers.
• Prepare regular operational performance,



cost and facility status reports.
• Analyse operational data and recommend improvements.
• Ensure accurate documentation and audit readiness through digital tracking systems. 8. Crisis & Incident Management
• Handle operational escalations, equipment breakdowns and emergency situations.
• Develop contingency plans to minimise operational disruptions.
• Conduct root cause analysis (RCA) and prepare incident reports.
• Coordinate with internal teams and external agencies during critical incidents.
• Train teams on emergency response procedures and conduct mock drills. Required Skills & Experience
• 5–8 years of experience in Facility Management, Commercial Real Estate Operations, Co-working Spaces or Corporate Hospitality.
• Minimum 2–3 years of experience in a managerial role with direct team responsibilities.
• Experience managing commercial facilities, multiple operational functions and outsourced vendors.
• Strong knowledge of MEP operations, housekeeping, security, maintenance and R&M; budgeting.
• Experience in vendor negotiations, SLA management, cost optimisation and compliance.
• Strong understanding of preventive maintenance, asset management and facility audits.
• Excellent leadership, stakeholder management and problem-solving skills.
• Ability to manage operational escalations and drive service excellence. What We Are Looking For A hands-on operations leader who can take complete ownership of facility operations, build strong teams, manage costs, maintain operational standards and deliver an excellent workspace experience.

📌 Facility Manager (Bengaluru)
🏢 2gethr
📍 Bengaluru