• Working Days: 6 Days a Week

Working Hours
10 Hours a Day

Location:
As per clinic requirement Salary Budget: Up to ₹60,000 per month (depending on experience, suitability and interview performance). Roles & Responsibilities
• 1. Oversee the overall sales of the clinic and day-to-day operations and functioning of the aesthetic clinic.
• 2. Client Consultation: Understand client requirements, explain treatment procedures, advantages, precautions, and aftercare instructions.
• 3. Sales and Revenue Targets: Achieve assigned monthly sales targets for skin treatments, packages, memberships, and approved skincare products.
• 4. Upselling and Cross-Selling: Recommend suitable add-on treatments, packages, and skincare products based on client needs without making misleading claims.
• 5. Client Relationship Management: Build strong client relationships, maintain followup records, encourage repeat visits, and support client retention.
• 6. Treatment Room Hygiene: Maintain cleanliness, sanitization, and sterilization of equipment and treatment areas in accordance with company protocols
• 7. Manage, supervise and coordinate clinic staff, including cosmetologists, therapists, receptionists and client coordination executives.
• 8. Ensure smooth clinic operations, staff productivity, discipline and adherence to schedules.
• 9. Manage client appointments, enquiries, consultations, follow-ups and customer relationships.
• 10. Handle escalated client queries, complaints and service-related concerns professionally.
• 11. Ensure excellent client experience, satisfaction and retention.
• 12. Monitor clinic performance and prepare daily, weekly and monthly operational and sales reports. 13.



Maintain staff attendance, grooming, discipline and performance records.
• 14. Ensure proper inventory management, stock availability and coordination for equipment maintenance.
• 15. Maintain clinic hygiene, cleanliness, safety standards and operational protocols.
• 16. Coordinate with doctors, cosmetologists and other clinical staff to ensure smooth treatment scheduling and workflow.
• 17. Conduct regular team meetings, guide employees and ensure achievement of assigned targets.
• 18. Coordinate with senior management regarding clinic performance, operational requirements and business development.
• Eligibility & Experience
•  Graduate in any relevant discipline.
•  6 Months Preferable experience in clinic management, (preferably) in an aesthetic clinic, dermatology clinic, cosmetology centre or medical spa.
•  Experience in managing teams and handling clinic operations.
•  Strong understanding of aesthetic treatments and clinic services.
•  Proven experience in sales management, revenue generation and target achievement.
•  Experience in handling client consultations, escalations and relationship management.
• Required Skills
•  Sales-driven approach with the ability to achieve revenue targets.
•  Excellent leadership and team management skills.
•  Strong communication and interpersonal abilities.
•  Excellent client-handling and problem-solving skills.
•  Strong operational and administrative capabilities.
•  Ability to manage multiple responsibilities independently.
•  Professional grooming and presentation.
•  Strong reporting, coordination and organisational skills.

📌 Clinic Manager (Mumbai)
🏢 Epsom Wellness and Longevity
📍 Mumbai