About Casa Tech Casa Tech works in smart-home automation, with connected home controls operated through voice or a mobile phone. The Role We are looking for a hands-on Operations Manager with a strong understanding of electrical wiring, workforce management and data analysis. You will manage the people involved in operational and installation work, understand the technical challenges they face, and use data to improve execution. You will also be the face of operations for clients, so strong client-facing ability is essential.

Key Responsibilities
• Apply practical electrical wiring knowledge to understand product and installation requirements, identify issues and guide the team towards correct, protected execution.
• Hire, onboard and manage technicians and labor teams, assess performance and make staffing decisions based on operational needs.
• Plan and allocate day-to-day work, monitor output and address execution or workforce problems.
• Handle client interactions on site and on calls: set expectations, resolve concerns and keep clients updated on installation progress.
• Use operational data to track productivity, installation turnaround, quality and repeat issues, and identify areas for improvement.




• Build clear working processes and accountability so the team can deliver consistently as operations grow. What We Are Looking For
• Strong hands-on electrical wiring knowledge.
• Experience managing technicians or labor teams.
• Strong client-facing and communication skills, comfortable dealing directly with clients.
• Ability to combine technical understanding with day-to-day operations management and to use data to identify problems and make decisions.
• Senior professionals with 8-10+ years of experience are encouraged to apply. Relevant backgrounds may include smart-home installations, home interiors, electrical products or consumer appliances. Experience in businesses such as Livspace, Havells, Usha or similar companies could be relevant. CTC: Up to Rs 45 LPA

Location:
Gurgaon Apply here: https://forms.gle/6L7UkXd9wNNrjBmx5 Also known as: Operations Head, Installation Manager, Projects Operations Manager, Field Operations Manager Keywords: Operations Manager, Electrical Wiring, Smart Home, Home Automation, Data Analytics, Team Management, Technician Hiring, Labor Management, Client Management, Livspace, Havells, Usha, Gurgaon

📌 Operations Manager (Gurugram)
🏢 CASA TECH SOLUTIONS
📍 Gurugram