Company Description Webneed is a website builder platform that provides reliable, intuitive design tools for individuals of all skill levels. Using advanced technologies, Webneed enables anyone to create a distinctive and credible online presence. Users can access the tools and solutions needed to build professional websites with full creative freedom, whether they are beginners or experienced professionals. With an extensive user base and strong design capabilities, Webneed offers a dynamic environment where developers, web designers, and other online experts can reach millions of people with their apps and services. Role Description The Telesales Specialist( Night shift) is a full time hybrid role based in the Greater Delhi Area, with flexibility for some work-from-home arrangements. In this role, the specialist will make outbound calls to prospective and existing customers to promote Webneed’s website-building solutions, qualify leads, and convert inquiries into sales. Daily activities include understanding customer needs, explaining product features and pricing, handling objections, and guiding customers through the onboarding process. The specialist will also maintain accurate records in the CRM system, follow up on leads, collaborate with the sales and customer success teams, and meet or exceed defined sales targets and performance metrics. Providing courteous,



knowledgeable support and ensuring a positive customer experience throughout the sales cycle is a key focus of this position. Qualifications
• Strong Communication and Customer Service skills, with the ability to build rapport over the phone and communicate clearly and professionally.
• Proven Sales experience or telesales exposure, including lead qualification, closing techniques, and working toward sales targets.
• Customer Support and Training capabilities, including assisting users with basic product questions and guiding them through initial setup or demonstrations.
• Comfort with technology and web-based tools; familiarity with website builders, SaaS products, or digital services is an advantage.
• Good organizational and time-management skills, with attention to detail when updating CRM and tracking activities.
• Ability to work effectively in a hybrid environment in the Greater Delhi Area, collaborating both in-office and remotely.
• Prior experience in telesales, inside sales, or contact center roles is preferred; experience in tech or digital products is a plus.
• Relevant education in business, marketing, communications, or an equivalent combination of training and experience.
• Night Shift ( US hours)

📌 Telesales Specialist (India)
🏢 Webneed
📍 India