Location:
Minimalist Panjim, Goa Department: Food & Beverage (F&B;) Employment Type: Full-Time Reporting To: Operation Manager About Minimalist Hotels Minimalist Hotels is a premier boutique lifestyle hotel brand operating 10+ properties with 200+ keys across 4 cities. Designed for the modern aesthetic traveller, we combine thoughtful design, contemporary hospitality, and vibrant culinary experiences. Our F&B; portfolio features six signature outlets across our distinct dining brands: FIKA – Café Our chic, cosy café concept focuses on artisanal coffees, fresh bakes, and relaxed day-long dining, offering guests a welcoming space for casual dining and meaningful experiences. Cabami – Café and Bar by Minimalist Our high-energy hybrid lounge offers handcrafted cocktails, curated small plates, and elevated evening experiences, creating an engaging atmosphere for guests. Position Overview We are looking for enthusiastic, service-oriented and well-groomed Food & Beverage Service Associates to join our team at Minimalist Panjim, Goa. The ideal candidate should have a passion for hospitality, excellent interpersonal skills, a positive attitude, and the ability to deliver exceptional guest experiences. The role involves managing day-to-day restaurant and café service operations, ensuring smooth coordination between the kitchen and service teams, and maintaining the brand's service standards. The candidate should be comfortable working in a dynamic hospitality environment and capable of delivering attentive, personalised and efficient service across our F&B; outlets.

Key Responsibilities
1. Guest Service & Customer Experience
• Welcome and greet guests warmly upon arrival and assist them with seating arrangements.
• Present menus, explain food and beverage offerings, and provide recommendations based on guest preferences.
• Take accurate food and beverage orders and communicate special requests, allergies and dietary requirements to the kitchen.
• Ensure timely and efficient service of food and beverages.
• Maintain regular interaction with guests to ensure satisfaction throughout their dining experience.
• Handle guest queries, feedback and minor complaints professionally and escalate concerns to the reporting manager whenever required.
• Ensure a personalised and memorable dining experience for every guest. 2. Restaurant & Café Operations
• Prepare the restaurant, café and service areas before the commencement of each shift.
• Ensure tables are properly laid out, cleaned and arranged according to brand standards.
• Follow standard operating procedures (SOPs) for order taking, food service, billing and table clearance.
• Ensure proper mise-en-place, including cutlery, crockery, glassware, napkins and other service essentials.
• Maintain smooth coordination between the service, kitchen and bar teams.




• Monitor table turnover and ensure efficient seating and service during peak hours.
• Ensure proper closing procedures, including cleaning, replenishment and handover. 3. Food & Beverage Knowledge
• Develop a thorough understanding of the menu, ingredients, preparation methods and portion sizes.
• Be familiar with the café menu, including artisanal coffees, teas, fresh bakes and other beverages served at FIKA.
• Understand the food and beverage offerings at Cabami, including small plates, bar snacks, cocktails and other beverages.
• Make suitable recommendations and suggest add-ons, combinations and upgrades to guests.
• Stay updated on daily specials, promotions, new menu additions and ongoing offers.
• Ensure accurate communication of menu information, including allergens and dietary requirements. 4. Sales & Revenue Generation
• Actively promote menu items, beverages, specials and ongoing promotions.
• Practise suggestive selling and upselling techniques to enhance the guest experience and increase average order value.
• Recommend suitable food and beverage pairings.
• Identify opportunities to maximise outlet revenue through effective guest engagement.
• Support the team in achieving daily and monthly sales targets. 5. Hygiene, Cleanliness & Food Safety
• Maintain high standards of personal hygiene, grooming and cleanliness at all times.
• Ensure dining areas, service stations, tables and equipment remain clean and organised.
• Follow food safety, sanitation and hygiene standards as per hotel policies.
• Ensure proper handling, storage and replenishment of food and beverage service items.
• Follow safe handling procedures for crockery, glassware, cutlery and service equipment.
• Immediately report any hygiene, safety or maintenance concerns to the concerned supervisor. 6. Billing, Cash Handling & POS Operations
• Operate the Point of Sale (POS) system for order punching and billing.
• Ensure accurate order entry, billing and payment processing.
• Handle cash, card and digital payment transactions responsibly.
• Follow established procedures for discounts, complimentary items, voids and bill settlements.
• Maintain accuracy and transparency in all financial transactions.
• Coordinate with the cashier or manager for billing discrepancies. 7. Team Coordination & Operational Discipline
• Work collaboratively with kitchen, bar, housekeeping and front office teams.




• Attend daily briefings and communicate important updates to the reporting manager.
• Follow duty rosters, shift timings, attendance policies and operational instructions.
• Maintain professional conduct and effective communication with colleagues and guests.
• Participate in departmental training, meetings and service improvement initiatives.
• Support colleagues during high-volume operations and special events.
• Complete shift handovers and report pending tasks or guest concerns. Required Skills & Competencies
• Excellent verbal communication and interpersonal skills.
• Strong guest-handling and customer service abilities.
• Knowledge of restaurant and café service etiquette.
• Basic understanding of food and beverage menus.
• Knowledge of POS systems and billing procedures.
• Good selling, upselling and recommendation skills.
• Ability to multitask and work efficiently under pressure.
• Strong teamwork, coordination and problem-solving abilities.
• Positive attitude, attention to detail and willingness to learn.
• Skilled grooming and personal presentation. Eligibility & Experience
• Minimum qualification: 12th Pass / Diploma / Degree in Hotel Management, Hospitality or a relevant field.
• 0–3 years of experience in F&B; service, restaurants, cafés, bars or hotel operations.
• Freshers with relevant hospitality qualifications and a strong interest in food and beverage service may also apply.
• Prior experience in boutique hotels, lifestyle cafés, premium restaurants or bar operations will be an added advantage.
• Basic knowledge of food and beverage service standards is preferred.
• Candidates should be comfortable working in rotational shifts, including weekends and public holidays. Key Performance Indicators (KPIs) Performance will be evaluated based on:
• Guest satisfaction and feedback.
• Service speed, accuracy and efficiency.
• Upselling performance and contribution to outlet revenue.
• Knowledge of food and beverage menus.
• Compliance with hygiene, grooming and service standards.
• Accuracy in order taking, POS operations and billing.
• Teamwork, coordination and adherence to SOPs.
• Attendance, punctuality and professional conduct.
• Guest complaint handling and resolution.
• Overall contribution to smooth outlet operations.

What We Offer
• An opportunity to work with a growing boutique lifestyle hospitality brand.
• Exposure to contemporary café, restaurant and bar operations.
• A professional and collaborative working environment.
• Opportunities for learning, development and career progression.
• The opportunity to be part of a team creating distinctive guest experiences. Work

Location:
Minimalist Panjim, Goa Interested candidates may share their updated resumes with the HR Department. [email protected]

📌 Food and Beverage Service Associate (India)
🏢 Minimalist Hotels
📍 India