About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 18 of the Fortune 50 companies, 7 of the 10 top US banks, 9 of the 10 technology companies, and numerous innovators across the healthcare ecosystem. Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 26 sequential quarters of growth with $487.6M in Q2 FY27 revenue, up 7.8% Q-o-Q and 20.0% Y-o-Y. Our 29,500+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We received five awards at the ISG (Information Services Group) Provider Lens Awards 2026 and, for the second year in a row, were awarded the Growth Honor of the Year at the Everest Group Elevate 2026. About Position We are seeking an experienced Automation Engineer to support and enhance enterprise business process initiatives across IT Operations, Security, Identity & Access Management (IAM), and Service Management functions. This role focuses on automating operational workflows, streamlining business processes, and integrating enterprise platforms to improve efficiency, scalability, and service delivery. The position emphasizes process automation and cross-platform integration rather than infrastructure deployment or administration.
• Role: Automation Engineer
•

Location:




All Persistent Location
•

Experience:
15 to 18 Years
•

Job Type
Full time Employment

What You'll Do
• Design and implement automation solutions for business and operational workflows
• Automate user lifecycle management processes including onboarding, offboarding, access requests, approvals, and entitlement reviews
• Develop integrations between enterprise applications, SaaS platforms, ITSM systems, and collaboration tools
• Build automated workflows for ticket management, notifications, approvals, and service fulfillment
• Leverage APIs and orchestration tools to eliminate repetitive manual tasks
• Support AI-driven workflow and service automation initiatives
• Collaborate with IT, Security, HR, and Operations teams to identify automation opportunities and operational improvements
• Maintain automation documentation, workflow standards, and operational procedures
• Support governance, audit, and compliance requirements through process automation and reporting
• Participate in customer and stakeholder discussions related to automation initiatives and operational improvements Expertise You'll Bring
• Microsoft Entra ID (Azure AD)
• Microsoft Entra ID Privileged Identity Management (PIM)
• Microsoft Graph API
• PowerShell and/or Python scripting
• REST APIs and workflow orchestration
• Identity and Access Management (IAM) concepts
• ITSM platforms such as:




• ServiceNow
• Fresh service
• Collaboration platforms including:
• Microsoft Teams
• Automation and AI workflow platforms such as:
• Aisera
• Automation Anywhere
• Large language models and their training methods:
• Claude Opus 4.6 / Sonnet 4.6
• GPT‑5.x (OpenAI)
• Llama 4 / Llama 3.x
• ServiceNow (GenAI) Benefits
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Values-Driven, People-Centric & Inclusive Work Environment Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment Let's unleash your full potential at Persistent
- persistent.com/careers "Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind." Automation,ITSM,LLM

📌 Automation Engineer (Pune)
🏢 Persistent Systems
📍 Pune