About Patra Patra is an outcome-focused operating partner working exclusively for the insurance industry. Combining expert global teams, process intelligence, and purpose-built technology, Patra delivers measurable results to clients. With 20 years of deep domain expertise, exceptional client retention rates, and significant sustained investment in AI, Patra partners with agencies, brokers, MGAs, MGUs, and carriers to transform how insurance operations are delivered. About this job Reporting to the Senior Strategist for Global Learning, the Instructional Designer/Developer turns business and performance needs into practical, engaging learning experiences. This hands-on role designs and develops courses, microlearning products, short videos, graphics, and other focused learning bursts, and helps build and maintain courses and learning paths in the Learning management system. The role combines instructional design and adult learning principles with design thinking, visual storytelling, and strong production skills. Working closely with subject matter experts and stakeholders, this team member takes ownership of projects from needs assessment and concept development through production, review, launch, and evaluation. Success requires a collaborative teammate and proactive self-starter who can manage priorities independently, communicate clearly, and deliver high-quality learning solutions aligned with organizational goals. Core Duties by Responsibility: Instructional Design & Development
• Design and build engaging Articulate Rise courses, blended learning programs, microlearning products, and performance support tools aligned with clear learning objectives.
• Apply adult learning principles, instructional design models such as ADDIE, and design thinking to understand learner needs, develop concepts, prototype solutions, and refine content through feedback.
• Create focused learning bursts, including short instructional videos, screen-recorded demonstrations, interactive lessons, infographics, and job aids, along with simulations, case studies, assessments, and scenario-based learning.
• Develop storyboards, scripts, and facilitator guides; produce and edit learning videos, integrating screen recordings, narration, and supporting visuals as appropriate.
• Produce clear, visually compelling graphics and learning assets using sound layout, typography, color,



and visual hierarchy; maintain consistent branding and review content for accuracy, usability, and accessibility. Project Management
• Independently manage multiple learning projects from intake and scoping through design, development, launch, and evaluation, taking initiative to move work forward.
• Define scope, deliverables, timelines, and review milestones; track progress, manage changing priorities, and communicate status, risks, and dependencies proactively.
• Collaborate closely with the Global Learning team, subject matter experts, and cross-functional stakeholders to gather input, coordinate reviews, incorporate feedback, and keep projects aligned.
• Ensure deliverables meet quality standards and deadlines Facilitation & Communication
• Facilitate virtual or in-person training sessions as needed
• Present learning solutions and recommendations to stakeholders
• Communicate clearly with global teams and cross-cultural partners
• Act as a team-oriented and proactive team member LMS Support
• Partner with the LMS administrator to build, configure, and maintain courses and learning paths in the LMS
• Test course content, navigation, and assessments before launch; troubleshoot content-related learner issues and coordinate system issues with the LMS team.
• Support course updates and reporting, using completion data and learner feedback to evaluate program success and improve the learning experience. Minimum Requirements
• Bachelor’s degree in Instructional Design, Education, Communications, HR, or related field
• 3–5+ years of experience in instructional design and content development
• Demonstrated ability to own learning projects end to end, plan and prioritize work independently, manage deadlines, and coordinate stakeholder reviews.
• Hands-on proficiency developing interactive courses in Articulate Rise, with experience using Articulate 360 tools
• Strong graphic design skills, including layout, typography, color, and visual storytelling, with experience creating learning assets in Canva, Adobe Creative Suite,



or similar tools.
• Experience scripting, producing, and editing short learning videos and screen-recorded demonstrations using video creation and editing tools.
• Demonstrated ability to apply design thinking and turn complex information into clear, focused microlearning products and practical learning bursts.
• Hands-on ability to help build and maintain courses and learning paths in Docebo, including content uploads, configuration, testing, and completion tracking.
• Excellent written and verbal English communication skills
• Strong collaboration, facilitation, and stakeholder engagement skills, including the ability to share ideas, incorporate feedback, and work closely with a team.
• Analytical mindset with experience measuring learning impact Key Competencies
• Proactive self-starter who takes ownership, exercises sound judgment, and follows projects through to completion.
• Learner-centered design thinker who connects business needs, creative solutions, and measurable learning outcomes.
• Detail-oriented with high quality standards
• Creative visual communicator with strong graphic design, video storytelling, and hands-on content production skills.
• Collaborative teammate who communicates openly, welcomes feedback, shares knowledge, and contributes to shared goals.
• Ability to manage ambiguity and multiple priorities Working Conditions
• Work from home.
• Minimum internet speed of 6 mbps download and 3 mbps upload; Directly connected into modem; No satellite.
• Subject to and expected to comply with all applicable Patra Corp policies and procedures Work Standards
• Interpersonal

Skills:
• Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.
• Promotes Culture of Respect & Safety:
• Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns.
• Use and promotes safe respectful behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable Patra Corp policies and procedures. Role Context
• Level: Professional
• Travel: Occasional
•

Location:
Remote Patra Corporation is an equal chance employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

📌 Instructional Designer (India)
🏢 Patra
📍 India