Position: Head – IT Grade: AVP / VP Level Exp.: 20 + Years

Location:
Mumbai (Andheri MIDC) ONLY Mumbai candidates can apply

Key Responsibilities
• IT Strategy, Architecture & Governance: Develop and execute the organisation's IT strategy, technology roadmap, enterprise architecture, IT policies, technology standards and governance framework aligned with business objectives and future scalability.
• IT Infrastructure, Cloud & Database Management: Oversee end-to-end IT infrastructure, including servers, data centres, cloud platforms, LAN/WAN, Wi-Fi, firewalls, hardware, operating systems, database administration, storage, system availability and infrastructure scalability across PAN India locations.
• Enterprise Applications & Software Management: Lead implementation, administration and maintenance of ERP, CRM, HRMS, billing and other business applications; oversee application development, software upgrades, API integrations, database management and system enhancements to ensure seamless business operations.
• Cybersecurity, Data Protection & IT Compliance: Ensure information security, data privacy, endpoint security, vulnerability assessment, patch management, access controls, identity management, security incident response,



IT audits and compliance with applicable regulatory and statutory requirements.
• IT Service Management & User Support: Oversee IT helpdesk, incident and problem management, service requests, end-user computing, hardware/software support and IT service delivery, ensuring timely resolution of issues and adherence to defined SLAs.
• Digital Transformation & IT Project Management: Drive digital transformation, process automation and technology innovation; evaluate emerging technologies, manage IT implementation projects, system integrations, testing, change management and successful deployment within defined timelines.
• IT Procurement, Vendor, Asset & Financial Management: Manage IT procurement, vendor relationships, contracts, technology partnerships, hardware/software inventory, asset lifecycle, software licensing, renewals, IT budgeting, expenditure control and cost optimisation.
• Business Continuity, Risk Management & Team Leadership: Establish and monitor data backup, disaster recovery (DR), business continuity (BCP), disaster recovery testing and RTO/RPO frameworks; lead the IT team, define performance metrics, establish SOPs and ensure effective MIS and management reporting.

📌 Head of Information Technology (Mumbai)
🏢 atsMantra®
📍 Mumbai