We are looking for an energetic and customer-focused Client Relationship & Sales Executive to join a growing Kerala-based digital service business. The role involves handling warm inbound customer enquiries and helping interested customers move smoothly from initial enquiry to confirmed booking. Responsibilities
• Respond to inbound enquiries through WhatsApp and phone
• Understand customer requirements and provide appropriate service information
• Follow up with interested customers professionally
• Convert qualified enquiries into confirmed bookings
• Maintain accurate lead and follow-up records
• Coordinate internally to ensure a smooth customer experience
• Follow up consistently without being pushy or scripted Who we're looking for
• Excellent spoken Malayalam
• Valuable English communication
• Confident and pleasant telephone communication
• Strong follow-up and customer-handling skills
• Comfortable with WhatsApp, calls and basic Excel/Google Sheets
• Previous experience in telesales, inside sales, customer service, admission counselling, client relations or lead conversion is preferred
• Fresh graduates with strong communication and sales aptitude are also welcome
• Candidates available during evening hours will be preferred This is not a cold-calling role. Customer enquiries are provided. We are particularly interested in candidates who enjoy working in a startup environment and are comfortable taking ownership of customer follow-up and conversion. To apply: Please submit your CV along with your current location, availability and expected salary to
[email protected].
📌 Client Relationship (India)
🏢 MindloomCare
📍 India