12 Nov
|
Nephroplus
|
Wardha
Company Description NephroPlus, founded in 2010, is India’s largest network of dialysis centers, focused on redefining kidney care delivery across the country. The organization is committed to high-quality, hygienic care using state-of-the-art equipment, standardized protocols, and innovative processes. NephroPlus emphasizes treating individuals on dialysis as “guests,” supporting them to lead lives that are as close to normal, productive, and fulfilling as possible. The company’s culture is rooted in guest-first care, deep respect for partners, and equal importance for every teammate. With a explicit vision and mission, NephroPlus offers a supportive and cheerful environment for both guests and team members. Role Description The Center Manager is a full-time, on-site role based in Nagpur, responsible for overseeing daily operations of the dialysis center and ensuring a safe, efficient, and guest-focused environment. This role includes managing staff schedules, supervising clinical and non-clinical workflows, and coordinating with medical teams to maintain high-quality care standards. The Center Manager will monitor operational metrics, ensure compliance with company protocols and regulatory requirements, and implement process improvements. They will handle guest feedback, support resolution of service issues,
and foster a welcoming atmosphere that aligns with NephroPlus values. The role also involves basic budgeting oversight, vendor coordination, inventory management, and regular reporting to regional leadership. Qualifications
• Experience in healthcare facility, clinic, or hospital operations management, preferably in dialysis or chronic care settings.
• Strong people management skills, including team supervision, performance monitoring, and staff training and development.
• Ability to manage center-level administration: scheduling, inventory control, vendor coordination, and basic financial tracking.
• Excellent communication and interpersonal skills, with a guest-centric approach to service and conflict resolution.
• Knowledge of healthcare quality standards, safety protocols, and regulatory compliance requirements.
• Bachelor’s degree in healthcare administration, nursing, management, or a related field; a relevant postgraduate qualification is an advantage.
• Proficiency in basic computer applications and reporting tools; ability to work with standardized processes and documentation.
• Demonstrated ability to work collaboratively with medical professionals and support staff in a fast-paced environment.
📌 Center Manager (Wardha)
🏢 Nephroplus
📍 Wardha