We are Hiring ? Collection Strategy Manager – Compliance & Audit Business: Current & Used Commercial Vehicle Finance Join our Collections Strategy team and play a key role in strengthening compliance, governance, and audit controls across collections operations.

Education:
MBA preferred Ideal Candidate ✔ Experience in Collections Compliance, Audit, Risk, or Governance within BFSI/NBFC ✔ Strong understanding of RBI regulations, collection practices, and audit frameworks ✔ Expertise in process controls, agency governance, and regulatory compliance ✔ Excellent stakeholder management, analytical, and problem-solving skills

Key Responsibilities
✅ Ensure adherence to RBI guidelines, internal policies, SOPs, and fair collection practices ✅ Develop and implement collection compliance frameworks, SOPs,



and control mechanisms ✅ Drive training and awareness programs for employees and collection partners ✅ Lead internal, compliance, process, and agency audits, ensuring timely closure of observations ✅ Manage corrective and preventive actions (CAPA) to strengthen collection processes ✅ Govern collection agency onboarding, performance, compliance, and audit reviews ✅ Monitor customer complaints, identify root causes, and drive process improvements ✅ Partner with Compliance, Legal, and Business teams to mitigate operational and regulatory risks Interested candidates can write with their resumes to [email protected]

📌 Collection Strategy Manager (Mumbai)
🏢 Indostar Capital Finance
📍 Mumbai