Company Description National Mobility is a premier fleet management and vehicle leasing partner based in Mumbai, focused on empowering drivers in the fast-growing ride-hailing ecosystem. The company specializes in providing high-quality, fuel-efficient vehicles optimized for performance, reliability, and operating cost efficiency. By bridging the gap between ambitious drivers and leading mobility platforms, National Mobility enables sustainable earning opportunities and qualified growth. The organization values service excellence, transparent processes, and long-term partnerships with both drivers and business stakeholders. Role Description The Relationship Manager is a full-time, on-site role based in the Mumbai Metropolitan Region. This position is responsible for managing and nurturing relationships with drivers, partners, and other stakeholders to ensure smooth fleet operations and high satisfaction levels. Day-to-day tasks include onboarding new drivers, explaining leasing terms and policies, addressing queries and concerns, and coordinating vehicle allocation and documentation. The Relationship Manager will monitor driver performance and feedback, support issue resolution, and collaborate with internal teams to improve processes and service quality.



The role also involves maintaining accurate records, preparing basic reports, and contributing to initiatives that enhance driver engagement and retention. Qualifications
• Strong relationship management and customer service skills, with the ability to build trust and maintain long-term partnerships.
• Solid communication and interpersonal skills, including the ability to explain policies and processes clearly to diverse stakeholders.
• Basic sales and negotiation skills to support driver onboarding, lease discussions, and retention initiatives.
• Organizational and administrative skills, including experience with documentation, record-keeping, and basic reporting.
• Ability to work on-site in the Mumbai Metropolitan Region and manage field interactions as needed.
• Comfort with using computers and mobile applications for data entry, tracking, and communication.
• Prior experience in mobility, fleet management, automotive, or financial services (leasing, loans) is an advantage.
• Preferred qualification: Any degree in Business, Commerce, or a related field, or equivalent practical experience.

📌 Relationship Manager (Mumbai)
🏢 NATIONAL MOBILITY
📍 Mumbai