Company Description Founded in 1978, FREEZECO PVT LTD is one of Eastern India’s leading engineering solution providers, specializing in HVAC, MEP, fire protection, building automation, and mechanical multi-level car parking systems. The company delivers end-to-end services, including design, engineering, installation, testing, commissioning, and after-sales support for residential, commercial, and industrial projects. With over four decades of experience, FREEZECO is known for reliable, efficient, and sustainable infrastructure solutions across India. The organization is driven by innovation, quality, and a strong focus on customer satisfaction, offering team members the prospect to work on complex, high-impact engineering projects. Role Description The Service Manager role at FREEZECO PVT LTD is a full-time, on-site position based in Bhubaneswar. The Service Manager oversees day-to-day service operations for HVAC, MEP, and related systems, ensuring timely and high-quality maintenance, repair, and troubleshooting. This role involves managing service teams, scheduling and monitoring field activities, coordinating with clients, and ensuring adherence to safety, regulatory, and quality standards. The Service Manager is responsible for handling service documentation, reports, and service contracts, as well as supporting continuous improvement in service processes and customer experience. The role also includes close collaboration with engineering, project,



and sales teams to resolve technical issues and support long-term client relationships. Qualifications
• Strong technical knowledge in HVAC, MEP, fire protection, and building automation systems, with experience in installation, maintenance, and troubleshooting.
• Proven ability in service operations management, including team supervision, workflow planning, resource allocation, and performance monitoring.
• Customer service and relationship management skills, with experience handling client queries, resolving issues, and maintaining service-level commitments.
• Competence in documentation, reporting, and basic use of digital tools or service management software for tracking jobs, inventory, and service history.
• Understanding of safety standards, regulatory compliance, and quality assurance practices in engineering and construction environments.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and field technicians.
• Problem-solving and decision-making skills, with a focus on operational efficiency and continuous improvement.
• Bachelor’s degree or diploma in Mechanical Engineering, Electrical Engineering, or a related technical field; relevant industry certifications are an advantage.
• Prior experience in a service management or field service leadership role within HVAC, MEP, or similar engineering domains is preferred.

📌 Service Manager (Bhubaneswar)
🏢 FREEZECO
📍 Bhubaneswar