12 Nov
|
Finvasia
|
Mumbai
About the PositionWe are looking for an experienced and result-oriented Manager – Sales to manage day-to-day sales floor operations, lead a team of sales professionals, and drive business performance for Jumpp. The ideal candidate should have strong experience in managing sales teams in a BPO, telesales, or contact center environment, with a proven ability to drive productivity, improve conversion rates, maintain sales quality, and consistently achieve business targets. Candidates with prior telesales experience in Fintech, particularly in Lending and Insurance, Auto-tech, or other digital-first sales organizations, will be preferred.
Key Responsibilities
• Manage and oversee daily sales floor operations, ensuring smooth functioning and achievement of business targets.
• Lead, supervise, and motivate the sales team to achieve daily, weekly, and monthly sales targets.
• Monitor individual and team performance, productivity, conversion rates, and call quality.
• Manage inbound and outbound sales operations, ensuring effective lead handling and customer acquisition.
• Conduct regular floor huddles, performance reviews, and target discussions.
• Provide real-time coaching, guidance, and support to team members to improve sales conversions.
• Track sales pipelines, leads, follow-ups, and closures to ensure consistent performance.
• Identify performance gaps and implement corrective measures to improve team productivity.
• Train and develop team members on sales techniques, product knowledge, and customer handling.
• Ensure adherence to sales processes, quality standards, and compliance requirements.
• Prepare and share daily, weekly, and monthly sales performance reports with senior management.
• Coordinate with internal stakeholders to streamline operations and improve overall sales performance. Required Skills & Qualifications
• 10+ years of experience in Sales, preferably in a BPO, telesales, or contact center environment.
• Prior experience in telesales across Fintech, particularly Lending or Insurance, Auto-tech, or other digital-first sales organizations.
• Proven experience in managing sales teams and handling day-to-day sales floor operations.
• Strong understanding of inbound and outbound sales, lead generation, customer acquisition, and sales conversions.
• Demonstrated ability to drive team performance, manage sales funnels, and achieve revenue targets.
• Excellent team management, leadership, communication, and problem-solving skills.
• Experience in sales monitoring, performance tracking, CRM tools, and MIS reporting.
• Ability to manage a target-driven sales floor in a quick-paced environment. Preferred Experience
• Experience in Fintech, Digital Lending, Insurance, Auto-tech, BFSI, or other digital-first organizations.
• Experience in handling and managing large sales teams in a BPO or contact center setup.
• Exposure to high-volume telesales operations and performance-driven sales environments.
📌 Manager- Sales (Mumbai)
🏢 Finvasia
📍 Mumbai