12 Nov
|
Commotion
|
Mumbai
About CommotionEveryone’s chasing speed, but true conversation isn’t just quick, it’s human. People naturally pause around 200-300 ms between turns. That’s the rhythm where dialogue feels alive. Most voice systems lose reasoning and tone when they push below 500 ms. At Commotion, we’re building full-duplex, speech-to-speech models that listen, reason, and speak at the same time. We’re achieving emotionally rich, natural turn-taking at around 500 ms, a latency that doesn’t just sound quick but feels human. Our flagship product, Voice AI, lets anyone create autonomous voice agents that connect to multiple knowledge sources, tools, and systems to get real work done, through voice, chat, APIs, webhooks, and events. Think of it as giving every person or business their own digital teammate, and we’re just getting started. The RoleWe’re looking for a Product Manager to take complete ownership of how Voice AI is designed, implemented, and scaled for enterprise customers. You’ll work with Product Owners on the roadmap, lead customer implementations from discovery to go-live, and make sure every deployment shows the full power of the Commotion platform. This is a hybrid role that combines product leadership with implementation ownership. You don’t just define the vision, you deliver it. What You’ll Own1. Product Strategy & Discovery
• Identify the highest-value Voice AI use cases across enterprise customers.
• Shape the roadmap for Voice AI, spanning reasoning, orchestration, latency, and integrations.
• Translate customer workflows and business needs into clear product requirements and success metrics. 2. Product Design & Delivery
• Drive features end to end, from concept to release.
• Write crisp PRDs, set priorities, and make trade-offs that balance innovation with reliability.
• Ensure platform modules (APIs, orchestration layers, and UX) ship with speed and polish. 3. Customer Implementation & Onboarding
• Lead every implementation phase for new enterprise clients, from requirement discovery to go-live.
• Own the integration of Voice AI into customer ecosystems: data pipelines, APIs, webhooks, telephony and voice routing, and more.
• Configure, test, and optimize voice agents for smooth performance and measurable outcomes.
• Deliver onboarding sessions, enablement collateral, and adoption playbooks that embed long-term success. 4. Post-Launch Success & Continuous Improvement
• Monitor live call performance, usage data, and latency benchmarks to improve reliability and conversational quality.
• Capture insights from customer deployments and turn them into product enhancements.
• Keep refining implementation frameworks for faster, more scalable rollouts. What We’re Looking ForExperience
• 2-5 years in product management in AI Agents or Voice AI.
• A proven record of owning full-cycle product launches or enterprise implementations.
• A solid grasp of data flows, APIs, and integration architectures. Technical Acumen
• Ability to discuss design, infrastructure, and latency trade-offs fluently.
• Understanding of AI reasoning, prompt design, or real-time systems (preferred).
• Bonus: experience with speech-to-speech or voice AI products. Execution & Communication
• An end-to-end owner who thrives on accountability, not coordination.
• Exceptional clarity in writing, planning, and cross-functional execution.
• Comfort making decisions quickly, with evidence and conviction. Mindset
• Resourceful and fast-moving: you figure things out.
• Thrives in ambiguity and builds structure where none exists.
• Driven to make AI not just efficient, but emotionally intelligent. Why This Role Matters
• Own the product experience that defines how humans and AI talk to each other.
• Build and deliver Voice AI that reasons, responds, and feels human in real time.
• See your work move from idea to production, and into customer conversations, every week.
📌 Product Manager (Mumbai)
🏢 Commotion
📍 Mumbai