Brief

About The Role
/ Team / Candidate Requirement The Manager
- Aircraft Systems is responsible for managing, enhancing, and supporting critical operational systems used within the Operations Control Centre (OCC). The role acts as a key link between OCC, Digital, Engineering, Flight Operations, external vendors, and other stakeholders to ensure system reliability, operational efficiency, business continuity, and continuous improvement of operational applications. Qualification & Experience Educational Qualification:
• Bachelor's Degree in Engineering, Aviation Management, Operations Management, or a related discipline. Experience Essential
• Minimum 10+ years of experience in airline operations, OCC systems, recovery optimization, operational applications, aviation technology, or digital transformation environments.
• Experience managing enterprise operational systems and vendor relationships.
• Experience in system implementation, testing, and business process improvement. Preferred
• Experience working with Jeppesen operational products.
• Strong understanding of Airline disruption management and OCC processes. Skill Set
• Operational Systems Administration
• Aviation Operations & OCC Systems
• Jeppesen Applications
• System Implementation & UAT Testing
• Vendor Management
• Process Improvement & Automation
• Data Management & System Integrations
• Documentation & Compliance Management
• Stakeholder Management
• Training & Knowledge Management Key Competencies
• Analytical & Problem-Solving Skills
• Leadership & Team Development
• Cross-Functional Collaboration
• Planning & Execution Excellence




• Decision Making
• Change Management
• Attention to Detail
• Customer & Operational Focus
• Communication & Stakeholder Management
• Continuous Improvement Mindset Job Responsibilities Operational Systems Administration & Governance
• Own lifecycle management, administration, and support of aircraft operational applications including JOC, JTA, SITA, Mission Watch, Aviobook, Station View, and other OCC operational systems.
• Manage user access, roles, profiles, and permissions across designated applications.
• Maintain master databases and ensure data accuracy, completeness, and integrity.
• Ensure timely onboarding of new aircraft, airports, stations, operational restrictions, and associated configuration updates.
• Maintain aircraft registration details, airport compatibility data, aero-political restrictions, and fleet-related operational parameters. Aircraft Systems & Application Management
• Lead system upgrades, deployments, integrations, enhancements, and defect resolution in collaboration with Digital, Engineering, Operations, and vendor partners.
• Ensure operational readiness, availability, and reliability of critical systems and supporting data feeds. Jeppesen Systems & Recovery Optimization Solutions




• Act as the OCC Subject Matter Expert (SME) for Jeppesen operational applications.
• Serve as the primary OCC focal point for Recovery Solver optimization and enhancement initiatives.
• Participate in business requirement gathering, solution design reviews, and implementation planning.
• Lead User Acceptance Testing (UAT), defect management, validation, and production readiness activities.
• Support evaluation and implementation of new applications and operational solutions. Data Management & Operational Integration
• Ensure timely processing and synchronization of operational schedule data through SSM, SSIM, and related interfaces.
• Monitor and validate integrations between operational platforms and systems. Documentation, Compliance & Training
• Develop and maintain SOPs, training materials, system documentation, release records, and knowledge repositories.
• Review application patches, updates, and enhancement releases.
• Maintain deployment records and release documentation.
• Conduct system awareness and capability-building sessions for end users. Team Leadership & People Development
• Drive cross-functional training and knowledge-sharing initiatives.
• Support onboarding and development of recent team members.
• Promote a culture of collaboration, accountability, innovation, inclusivity, and continuous improvement. Continuous Improvement & Innovation
• Identify opportunities for process optimization, automation, and efficiency enhancement.
• Drive implementation of system improvements and innovative solutions to support business performance.

📌 Manager- Aircraft Systems (Gurugram)
🏢 IndiGo (InterGlobe Aviation
📍 Gurugram