About the Company
We are hiring Customer Support Associates for an International Voice Process at our Pune location.
About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. Responsibilities
• Handle customer calls for international clients professionally and efficiently
• Understand customer issues and provide accurate resolutions
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately Qualifications
• Undergraduate/Graduate freshers are eligible to apply
• Graduates with experience in International Voice / BPO domain are also welcome Required Skills
• Excellent verbal communication skills in English
• Customer-focused mindset and problem-solving ability Preferred Skills
• Experience in International Voice / BPO domain Pay range and compensation package 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements) Equal Prospect Statement Interested candidates can share their cv's on WhatsApp Contact Person: HR Smrati Chouhan Contact Details: (phone hidden)
📌 Customer Care Executive (India)
🏢 WNS
📍 India
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