About The Opportunity A fast-growing B2B & B2C lead generation and customer engagement firm operating across India, we empower brands to scale through high-impact telecalling, conversational AI integration, and outbound campaign execution. Our remote-first team of telecalling professionals drive conversions, nurture leads, and build lasting customer relationships—all from the comfort of your home. Role & Responsibilities
• Conduct high-volume outbound calls to prospects and existing clients to generate leads, book appointments, and drive conversions.
• Follow script-guided conversations while adapting tone and pitch to customer responses for maximum engagement.
• Accurately log call outcomes, updates, and customer feedback in CRM systems (e.g., Zoho, Freshsales, HubSpot).
• Meet or exceed daily call quotas, conversion targets, and quality benchmarks set by team leads.
• Collaborate with marketing and sales teams to refine messaging, improve scripts,



and optimize campaign performance.
• Handle customer queries, objections, and escalations professionally with minimal supervision. Skills & Qualifications
• Must-Have
• CRM
• Telecalling
• Lead Generation
• Outbound Calling
• Call Logging
• Script Adherence
• KPI Targeting
• Customer Engagement
• Preferred
• Experience with Zoho CRM
• Familiarity with Freshsales or HubSpot
• Basic Excel for reporting Benefits & Culture Highlights
• Work from anywhere in India with flexible hours and no commute.
• Performance-linked bonuses and monthly incentives.
• Structured training, growth opportunities, and regular feedback from senior call leads.

Skills:
customer engagement,crm,call logging,lead generation

📌 Telecalling Executive (India)
🏢 The UrbanIndia
📍 India