We’re looking for an ORM Executive to join the team at Buffalo Soldiers ? What You'll Be Doing:
• Develop and implement ORM strategies to strengthen brand reputation and online visibility.
• Monitor online conversations, reviews, comments, and brand mentions across digital platforms.
• Respond to customer feedback and complaints promptly and professionally.
• Handle online reviews and work towards resolving customer concerns.
• Track ORM performance through data and metrics, and identify areas for improvement.
• Collaborate with marketing and accounts teams to align ORM activities with brand objectives.
• Take proactive steps to maintain a positive digital presence and protect brand reputation. ? You Are Someone Who Has:
• A bachelor's degree in Marketing, Communications, or a related field.
• Robust written and verbal communication skills.
• Basic knowledge of Meta Business Suite and familiarity with ORM tools.
• An understanding of social media platforms and digital marketing.
• The ability to work independently as well as collaboratively.
• A proactive approach and an interest in branding and online reputation management.