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About the Role
* As a Customer Journey Advisor, you will guide travelers throughout their journey, from the initial inquiry to post-trip feedback, ensuring a smooth, personalized and reliable customer experience. *
Key Responsibilities
* 1. Manage affluent and HNI customers through a personalized, consultative and relationship-driven sales approach. 2. Understand customer travel preferences, budgets, family requirements, and expectations to recommend customized Europe holiday packages. 3. Design and present tailor-made Europe itineraries aligned with ORN routes, private van services, hotels, sightseeing and operational feasibility. 4. Handle customer consultations, proposals, negotiations, follow-ups, and booking closures. 5. Coordinate with Product, Supply and Operations teams to ensure seamless booking execution and customer satisfaction. *Ideal Candidate Profile
* 1. *Mandatory:
* Hands-on experience in directly selling Europe holiday packages to customers. 2. Experience in Europe GIT/FIT, tailor-made Europe tours, premium international travel or luxury leisure sales is preferred. *Interested candidates can apply:
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[email protected]
📌 Customer Journey Advisor (Bengaluru)
🏢 ORN Journeys
📍 Bengaluru