Role Summary Security Engineer will be responsible for day-to-day operations, troubleshooting, and policy administration of AppGate ZTNA and iBoss Secure Web Gateway (SWG) platforms in a enterprise environment.
Key Responsibilities
• 3 to 12 years of hands-on experience in enterprise network security, systems operations environment.
• Minimum 2–6 years working directly with Appgate SDP (ZTNA) and cloud-managed iBoss Secure Web Gateway (SWG) architectures.
• Handle incident, request, and change management tickets within SLA
• Perform policy and configuration changes using Config-as-Code (CaC) workflows validate changes through CI/CD pipelines and change governance processes
• Familiarity with pipeline tools (e.g., GitLab CI/CD, GitHub Actions, or Jenkins) to run validation testing and automate platform API calls.
• Troubleshoot ZTNA access issues (authentication, entitlement, connectivity) and SWG issues (URL filtering, access blocks, SSL inspection)
• Monitor and maintain web content filtering, malware defense, and data loss prevention (DLP)
rules across the iboss cloud environment
• Assist with log pipeline delivery and cross-platform health checks (e.g., iboss telemetry syncing into SIEM or Endpoint tools)
• Perform initial root cause analysis (RCA) and create and update documentation (SOPs/runbooks) Key Competencies
• Strong troubleshooting and analytical skills for access-related issues
• Valuable understanding of Zero Trust / SASE architecture principles
• Ability to correlate issues across layers (endpoint → network → ZTNA → SWG → application)
• Experience in incident management and SLA-driven delivery
• Knowledge of policy-based access control and proxy behavior
• Strong collaboration and communication skills across technical teams
• Proactive mindset toward problem management and automation opportunities Certifications (Preferred)
• Zero Trust / SSE certifications Microsoft Security / Azure certifications
📌 Openings for Security Engineer – ZTNA (Noida)
🏢 HCLTech
📍 Noida