Job Description
Microsoft Dynamics 365 Customer Engagement Developer

Location:
Bangalore, India Role: Application Developer: Microsoft Dynamics 365 Customer Engagement (CRM)

About the Role
We are looking for a skilled Microsoft Dynamics 365 Customer Engagement Developer with hands-on experience in CRM customization, plugin development, workflow automation, and system integrations. The ideal candidate should have robust technical expertise in Dynamics 365 CRM, C#/.
NET, JavaScript, and related Microsoft technologies to develop, enhance, and maintain business applications. Roles and Responsibilities
• Customize and configure Microsoft Dynamics 365 Customer Engagement, including Customer Service and Sales applications.
• Develop and maintain CRM plugins, custom workflow assemblies, and form scripts.
• Configure standard workflows and leverage out-of-the-box Dynamics 365 CRM features.
• Develop solutions using C#, .
NET, JavaScript, HTML, and CSS.
• Work with SSRS reporting using SQL and FetchXML, SSIS, and XRM tools.
• Develop and maintain integrations using OData, REST APIs, JSON, and AJAX.




• Create data migration mappings and integration solutions to support seamless data exchange.
• Work with Dynamics AX out-of-the-box features, X++, and workflow development and configuration.
• Troubleshoot and resolve application issues while ensuring adherence to coding standards and best practices.
• Collaborate with functional and technical teams to deliver reliable, scalable CRM solutions. Must-Have Skills
• Strong knowledge of Microsoft Dynamics 365 Customer Engagement (CRM).
• Hands-on experience with Dynamics 365 Customer Service and Sales applications.
• Experience in CRM customization, plugin development, and custom workflow assemblies.
• Proficiency in C#, .
NET, and JavaScript.
• Experience with CRM form scripting and workflow configuration.
• Knowledge of SSRS, SQL, FetchXML, SSIS, and XRM tools.
• Experience with OData, REST APIs, JSON, and AJAX.
• Understanding of data migration, integration mapping, and troubleshooting.

📌 Application Developer-Microsoft Dynamics 365 Customer Engagement (Bengaluru)
🏢 Proso.ai
📍 Bengaluru