Role Description We are looking for a candidate with a minimum of 1 year of experience in a similar role, preferably with prior retail industry experience.

Location:
Noida Sector-63 (6 days working 10 AM -6 PM)

Key Responsibilities
Handle customer queries through calls , Instagram, WhatsApp, and email.
• Manage incoming calls and provide accurate and helpful responses.
• Work on Shopify and Return Prime for order, return, and exchange management.
• Make outbound calls regarding returns, collect customer feedback, and work towards retention.
• Handle daily tasks and assignments as required and adapt to changing priorities. Required Skills &

Qualifications:
Minimum 1 year of relevant customer service experience in.
• Hands-on experience with Instagram chats,,Calls , WhatsApp, and email communication.
• Excellent verbal and written communication and convincing skills.
• Prior retail experience is required.
• Working knowledge of Shopify and Return Prime, or the ability to learn quickly.
• Robust multitasking and adaptability.
• Immediate Joiner needed Kindly share your cv [email protected]

📌 Customer Service Executive (Noida)
🏢 Outcast
📍 Noida