Company Description MICO WORLD, founded in 2014, is a world-leading open social platform offering social networking, chat, live streaming, and gaming experiences. The company delivers a range of products, including MICO, YoHo, TopTop, and Sugo, serving over 100 million users across more than 150 countries and regions. With a strong presence in markets such as the Middle East, Southeast Asia, South Asia, Europe, and the Americas, MICO WORLD collaborates with over 150,000 contracted anchors. The organization is focused on creating high-quality, rich social products and continues to strengthen localization management and brand development worldwide. Role Description The Operational Specialist role at MICO WORLD MENA is a full-time, in office position based in Qesm El Maadi. This role is responsible for overseeing daily operational activities, including monitoring platform performance, coordinating with internal teams, and ensuring smooth execution of local campaigns and initiatives. The Operational Specialist will support data-driven decision-making, track key operational metrics, optimize workflows, and help improve user and anchor experience on the platform. The role also involves collaborating with sales, marketing, and product teams to implement localized strategies, resolve operational issues,



and maintain compliance with internal policies and regional requirements. Qualifications
• Candidates should possess strong Analytical Skills to interpret data, identify trends, and support operational improvements.
• Candidates should possess excellent Communication skills to coordinate with cross-functional teams and stakeholders.
• Candidates should possess Sales-related skills to support local business growth, partner management, and promotional activities.
• Candidates should possess Operations Management skills to optimize processes, manage daily workflows, and ensure service quality.
• Candidates should possess Project Management skills to plan, execute, and track operational projects and initiatives.
• Relevant experience in online platforms, social media, live streaming, or internet/tech industries is beneficial.
• Strong problem-solving abilities, attention to detail, and the capacity to work in a fast-paced, multicultural environment are preferred.
• A bachelor’s degree in Business, Operations Management, Communications, or a related field is advantageous.
• Proficiency in English is required; additional language skills relevant to the MENA region are a plus.

📌 Operational Specialist (India)
🏢 MICO WORLD MENA
📍 India