We're Hiring | Customer Success Intern ?
Location:
Gurgaon ? Company: NimbusPost About NimbusPost: NimbusPost is a technology-enabled shipping platform helping 60,000+ global sellers simplify their shipping operations through reliable and hassle-free logistics solutions. Role Overview: We are looking for an enthusiastic and proactive Customer Success Intern to manage client relationships, understand customer requirements, support onboarding, and ensure a smooth customer experience.
Key Responsibilities
• Build and maintain relationships with existing clients.
• Understand customer requirements and suggest suitable shipping solutions.
• Assist with client onboarding and platform guidance.
• Coordinate with internal teams to resolve customer queries.
• Follow up with clients to ensure customer satisfaction and retention.
• Identify opportunities for account growth and business development.
• Maintain client records, trackers, and reports.
Requirements:
• Freshers or candidates with 0–1 year of experience.
• Excellent verbal and written communication skills.
• Valuable interpersonal and problem-solving abilities.
• Basic knowledge of MS Excel.
• Interest in Customer Success, Client Relationship Management, or Account Management.
• Prior experience in sales, customer success, or logistics is an added advantage. ? Interested candidates can share their CV at:
[email protected]
📌 Customer Success Internship (Gurugram)
🏢 Nimbuspost
📍 Gurugram