Project Role: Application Support Engineer
Project Role Description: Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills: Red Hat OS Administration
Good to have skills: Google Kubernetes Engine, Microsoft Azure IaaS
Minimum 2 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications.

Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance throughout the day.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.




Collaborate with cross-functional teams to ensure timely resolution of application issues.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Monitor system performance and proactively identify potential areas of improvement.
Assist junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills:
Must To Have Skills: Proficiency in Red Hat OS Administration.
Positive To Have Skills: Microsoft Azure IaaS, Google Kubernetes Engine.
Solid understanding of Linux system architecture and command-line tools.
Experience in managing and troubleshooting server environments.
Familiarity with scripting languages to automate routine tasks.
Ability to analyze logs and system metrics to diagnose issues effectively.

Additional Information:
The candidate should have minimum 2 years of experience in Red Hat OS Administration.
This position is based at our Kolkata office.
A 15 years full time education is required.

📌 Application Support Engineer Kolkata (India)
🏢 Accenture
📍 India