Role Summary
Join our team as a Support Engineer and directly contribute to the success of our clients by ensuring the smooth operation of our software solutions. Your role will be pivotal in troubleshooting and resolving issues, ultimately enhancing customer satisfaction and system performance.

Responsibilities
Provide in-depth technical support for Java applications, focusing on issues related to Apache, AngularJS, JPA, and PL/SQL.
Work closely with development teams to diagnose software bugs and address performance challenges effectively.
Assist clients in leveraging our software products to their fullest potential through guidance and practical solutions.
Create and maintain documentation for support procedures, including knowledge base articles, to streamline processes and improve efficiency.
Participate in on-call support rotation as needed to ensure timely responses to critical incidents.

Must-Have Skills




Proficient in Java programming with hands-on experience using Apache web server.
Familiarity with front-end frameworks, particularly AngularJS.
Experience utilizing JPA for managing database interactions and PL/SQL for effective database operations.
Robust analytical and problem-solving abilities with a knack for remaining calm under pressure.
Excellent verbal and written communication skills for effective client interaction and collaboration.

Positive-to-Have Skills
Experience with cloud-based environments or deployment practices.
Knowledge of additional programming languages or frameworks that complement Java-based applications.

Take the next step in your career by applying for this role today!

📌 Support Engineer Java, Apache, Angularjs Bengaluru
🏢 EAGateway Services India
📍 Bengaluru