Square Business Services Pvt. Ltd. is seeking dedicated and energetic individuals to join our Voice Process team as Customer Service Executives. This full-time, in office role is ideal for freshers who are passionate about customer service and eager to grow within a reputable organization. As a Customer Service Executive, you will be responsible for assisting customers via phone, addressing their queries, resolving issues, and delivering excellent service that enhances customer satisfaction.

Key responsibilities include handling inbound and outbound customer calls in a qualified and courteous manner, understanding and resolving customer queries efficiently and accurately, and maintaining detailed and updated records of customer interactions. You will also escalate complex issues to senior team members when necessary and strive to meet daily and weekly targets related to call quality, productivity, and customer satisfaction.

To succeed in this role,



you should possess strong verbal communication skills in Hindi and English, along with active listening and logical problem-solving abilities. A patient and empathetic demeanor, coupled with a customer-first attitude, is essential. Basic computer literacy and typing proficiency are required, as well as the ability to work effectively as part of a team while maintaining a positive and adaptable approach.

Eligibility criteria include a minimum qualification of 12th pass or graduate in any stream, with candidates aged 18 years and above encouraged to apply. Freshers are welcome, and immediate joiners are preferred. The monthly salary for this position is 14,000 INR in-hand. If you are looking for an prospect to kickstart your career in customer service, we would love to hear from you!

📌 Customer Service Executive Hyderabad
🏢 Square Business Services
📍 Hyderabad