- Handle day-to-day ERP client issues
- Troubleshoot and resolve technical problems
- Manage and update support tickets efficiently
- Ensure timely issue closure and client satisfaction
- Escalate complex issues to internal teams
Required Skills :
- ERP / Technical Support knowledge
- Strong communication skills
- Excellent problem-solving ability
- Ability to multitask and manage priorities
- Basic knowledge of MS Excel, Accounting & SQL
Job Types : Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Advantages :
- Health insurance
- Leave encashment
- Provident Fund
Experience :
- ERP systems: 2 years (required)
Language :
- English, hindi (required)
Work Location: In person
📌 IT Support Specialist / Tech Support Engineer (Noida)
🏢 zOrder Technologies
📍 Noida
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