Duties & Responsibilities

The CS coordinator

- Preparation of spares / service / AMC quotation agst customer enquiries / engineer visit report / RJC.
- Negotiating with customer for the quotation price to win the quote.
- Out of warranty customer repair instrument coordination.
- Customer purchase order processing in system and handling follow up with internal dept till
- it’s get dispatch or service visit done.
- Payment follow up agst customer orders.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in timely manner.
- Maintaining daily communications with engineers to ensure timely given quotation to customer.
- Internal follow up for repaired material received from customer.
- Coordinating paper work for out of warranty material received for repair.
- Achieving commercial monthly & yearly targets of the department
- Monthly analysis of sales done.

Required Knowledge & Abilities





- Experience interfacing with both internal team members and external customers as part of a solution based service process

- Proven record of being reliable and accountable for all aspects of their jobs

- Proficient level of computer skills including MS word, Ms Excel etc :

- Experience in ERP software would be more preferred :

- Excellent analytical, interpersonal and communication skills

- Ability to work in developing, self -directed, entrepreneurial setting

- Resourceful, with the ability to work independently

- Strong time management skill

- Ability to adapt to changing circumstances

- Decision making, problem resolution and creative thinking skill

- Ability to multi-task activities with shifting priorities. Also to work productively in a pressurized environment

- Ethical, trustworthy

Experience

2-3 year experience

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Sales Coordinator (Ghansoli)
🏢 Equitron Medica
📍 Ghansoli