Chennai, Tamil Nadu, India - Department - General IT User Support - Job posted on - Mar 03, 2026 - Employment type - Full Time Employee - POSITION OVERVIEW - The IT Project Manager (PMO) is embedded within the ITS PMO at Jewish Board. This position is - responsible for managing the full end-to-end lifecycle of clinical and non-clinical technology projects — - from discovery and requirements gathering through planning, execution, implementation, and formal - closure — ensuring consistent alignment with organizational strategy, regulatory requirements, and - user needs. - The IT PM will serve as the primary driver of structured project delivery within the PMO, leading cross functional initiatives involving ITS, Health Informatics, clinical program staff, compliance, and external - vendors. A core focus of this role is the management of Netsmart myAvatar EHR enhancements, - system configurations, and integrations, as well as non-clinical technology implementations across - Jewish Board's enterprise. - behavioral health, or human services agency workplace, with a demonstrated track record working - with Netsmart myAvatar or comparable EHR/clinical platforms. This individual operates with a high - degree of autonomy, communicates fluently with both technical teams and executive leadership, and - brings rigor, accountability, and stakeholder focus to every project engagement. KEY RESPONSIBILITIES & ESSENTIAL FUNCTIONS - 1. Full Project Lifecycle Management - Lead projects from discovery through closure following the organization's established PMO - framework. - Discovery & Initiation: Conduct stakeholder interviews, define problem statements, document - business cases, and develop Project Charters. - Planning: Develop comprehensive project plans including Work Breakdown Structures - (WBS), Gantt charts, resource plans,



risk registers, and communication plans using tools - such as MS Project, Smartsheet, or Jira. - Execution: Coordinate cross-functional project teams, manage task assignments, facilitate - sprint planning and stand-ups (Agile), and track progress against baseline schedules - (Waterfall). - Monitoring & Control: Maintain project dashboards and status trackers; escalate risks and - issues; manage scope changes through a formal change control process. - Closure: Conduct post-implementation reviews, compile lessons learned documentation, - obtain stakeholder sign-off, and transition deliverables to operations. - 2. Netsmart myAvatar EHR Project Management - Serve as the primary PM for Netsmart myAvatar enhancement projects, including - configuration changes, module rollouts, and workflow optimization initiatives. - Partner with Health Informatics, clinical program staff, and the Netsmart vendor team to - translate clinical and operational requirements into scoped, deliverable system - enhancements. - Coordinate User Acceptance Testing (UAT) cycles — develop test plans, manage tester - coordination, track defects, and verify resolution prior to go-live. - Manage go-live readiness activities including training coordination, cutover planning, - hypercare scheduling, and post-go-live support tracking.



Jewish Board | ITS PMO — IT Project Manager JD Page 2 of 2 - Maintain deep familiarity with the Netsmart myAvatar platform architecture, development - pipeline, and release management process. - Support planning and coordination for the Netsmart myAvatar NX SaaS migration — - including data migration strategy, module upgrade sequencing, UAT planning, and cutover - coordination. - Manage Netsmart vendor relationships: navigate the Netsmart support portal, coordinate with - Technical Account Managers (TAMs), escalate system defects, and track vendor - commitments and SLA adherence. - 3. Clinical & Non-Clinical IT Project Portfolio - Manage concurrent clinical technology projects including EHR implementations, Health - Information Exchange (HIE) integrations, telehealth platforms, and clinical decision support - tools. - Manage non-clinical IT projects spanning infrastructure upgrades, cybersecurity initiatives, - Support the ITS strategic technology roadmap by translating priorities into executable project - plans aligned with funding cycles, regulatory timelines, and operational capacity. - 4. Stakeholder Communication & Reporting - Serve as the primary point of contact for project stakeholders across ITS, Health Informatics, - clinical operations, compliance, and executive leadership. - Produce weekly project status reports with RAG (Red/Amber/Green) indicators, schedule - variance analysis, and milestone tracking for distribution to PMO leadership and sponsors. - Prepare and present executive-level project briefings and portfolio summaries to the CIO, - PMO Director, and senior leadership as needed. - Drive inter-team communication cadence, ensuring that ITS technical teams and non technical clinical program staff maintain d understanding of project goals, timelines, and - dependencies. - 5. PMO Tools,

📌 Jr. Project Coordinator (Infra) (Chennai)
🏢 Neurealm
📍 Chennai