Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work setting, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. - About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

About Lowe’s India

At Lowe's India, we are the enablers who help create an engaging customer experience for our $90+ billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market.

To know more about Lowe's India, visit Lowes.co.in

About the Team

Partnering closely with Fulfillment Operations, Inventory Planning, Transportation, Reverse Logistics, Customer Care, Digital Product, Technology, and Finance teams, Fulfillment Analytics ensures shared KPIs, consistent metric definitions, and actionable insights that improve customer experience while optimizing cost-to-serve.

Job Summary : The Lead Analyst, Everywhere Commerce is responsible for driving analytics, measurement,



and insights that accelerate growth across third-party commerce platforms and marketplace channels.

The Lead Analyst serves as the primary analytics partner for the Everywhere Commerce business, leveraging data to identify growth opportunities, measure channel performance, improve digital shelf effectiveness, optimize promotional investments, and enhance marketplace profitability. This role leads complex analytical initiatives, develops scalable reporting solutions, and delivers actionable recommendations that influence channel strategy, platform partnerships, and investment decisions.

As a senior individual contributor, the Lead Analyst combines strong analytical expertise, commercial acumen, and marketplace knowledge to drive revenue growth while improving operational efficiency and customer experience across third-party commerce ecosystems.

This role partners closely with Everywhere Commerce business leader(s), Merchandising, Pricing, Marketing, Operations, Supply Chain, and external platform partners to optimize sales performance, assortment strategy, customer acquisition, profitability, and customer experience across platforms such as Instacart, DoorDash, Uber Eats, and other emerging commerce channels.

Roles & Responsibilities : Core Responsibilities :

- Marketplace & Channel Performance Analytics
- Lead analytical initiatives focused on sales growth, customer acquisition, retention,



and profitability across third-party commerce and marketplace platforms.
- Monitor and evaluate channel performance across Instacart, DoorDash, Uber Eats, and other commerce partners.
- Identify trends, risks, and opportunities impacting revenue, margin, customer engagement, and operational performance.
- Assortment & Digital Shelf Analytics
- Analyze assortment productivity, SKU performance, category penetration, and item-level conversion across marketplace channels.
- Evaluate digital shelf effectiveness, including assortment availability, item discoverability, content quality, search ranking, and out-of-stock impact.
- Recommend assortment, pricing, and content optimization opportunities to improve sales and conversion.
- Revenue Growth & Commercial Analytics
- Develop insights into key drivers of marketplace revenue, order growth, basket size, frequency, and customer retention.
- Evaluate promotional effectiveness, funded offers, sponsored placements, and platform marketing investments.
- Support pricing and competitive intelligence analyses to improve marketplace competitiveness and profitability.
- Customer & Behavioral Analytics
- Analyze customer acquisition, repeat purchase behavior, retention, and lifetime value across third-party platforms.
- Conduct customer segmentation and behavioral analyses to identify growth opportunities and targeted interventions.
- Measure customer engagement and shopping patterns across different marketplaces and customer cohorts.
- Partner Performance Management
- Develop scorecards and performance frameworks to evaluate marketplace partner performance.
- Monitor key metrics including sales, conversion, availability, fulfillment performance, customer ratings

📌 Ind lead-everywhere Commerce (Bengaluru)
🏢 Lowe’s
📍 Bengaluru