About the Company
? ALTCloudAI is building the future of intelligent, cloud-native enterprises. We combine AI-forward solutions with deep cloud engineering expertise to help organizations create secure, scalable, automated, and future-ready platforms. We are scaling fast and are expanding our team in the India. We are looking for hands-on IT Operations professional to own end-to-end IT operations for our India and US team members, ?

Location:
Hyderabad ?

Experience:
6
- 10 years ⏱️ Joining: Immediate Joiners (less than 3 weeks) ?

Working Hours
Afternoon Shift What you will do ⚡End-User Support: Provide responsive deskside and remote support for laptops, productivity tools, connectivity and access issues. ⚡Procurement & Vendors: Manage procurement of hardware, software licenses and IT services, including renewals and warranties. ⚡Provisioning: Own employee onboarding and offboarding, including device setup, access provisioning and asset recovery. ⚡US Employee Operations: Manage device logistics, remote setup and support for US employees ⚡IT Security: Maintain endpoint security, device management, MFA, patching, backup and access controls.



⚡SaaS & Identity Administration: Administer email, collaboration and business applications, including users, licenses and access. ⚡Assets & Reporting: Maintain asset and license inventory, SOPs and regular reporting. What we are looking for
• 6–10 years of experience in IT operations, IT support or system administration.
• Strong hands-on experience in managing laptop provisioning, configuration, troubleshooting and endpoint support.
• Experience independently managing IT operations end to end.
• Hands-on experience supporting US employees remotely.
• Strong working knowledge of Windows, macOS and Microsoft 365
• Experience with endpoint management (MDM), endpoint security and identity management.
• Experience with IT procurement, vendor coordination and asset management.
• Clear communication, responsiveness and the maturity to work without supervision. Good To have
• Experience setting up IT operations in a rapid-growing company. ? Apply via LinkedIn || OR send

your profile
to [email protected] ? www.altcloudai.com

📌 Global IT Operations Lead (Hyderabad)
🏢 Altcloudai
📍 Hyderabad