Applications Developer – BMC Helix ITSM Workflow Development
We are looking out for individuals with strong product development experience using BMC Remedy ARS and strong product knowledge of BMC Helix ITSM Suite / BMC Remedy ITSM Suite.
Primary responsibilities include
Design and develop features for future product releases
Interact with Product Management / Architects / Team Members to understand the scope of new requirements
Provide resolution for product defects
Work with geographically diverse cross-functional teams to coordinate the development work
Position Requirements
7+ years of relevant product (workflow) development experience with a proven track record of delivering high quality commercial enterprise products using BMC Helix ITSM Workflow, BMC Remedy ARS as a development platform.
Proficiency and prior experience of working on BMC Helix ITSM Workflow,
BMC Remedy ARS technology such as workflow development is a must
Solid knowhow of functional and design aspects of the BMC Helix ITSM Workflow, BMC Remedy ITSM Suite is a must
Knowhow of BMC Helix Innovation Suite workflow development will be an add-on
Knowhow of applying AI in Application use cases and at work for proficiency is preferred.
Experience in developing enterprise software products
Experience of developing/accessing Web Services including valuable knowledge of SOAP & REST protocols, Web development using Java-script/Jason will be an added advantage
Good understanding of troubleshooting multi-layered application is required.
Position Attributes
Valuable technical knowledge, team player, good verbal & written communication skills.