11 Nov
|
Orrica Edge
|
Noida
About the role
Orrica Edge is hiring 50 Customer Support Executives for a domestic blended voice process (inbound and outbound calls) at our Sector 63, Noida office. Freshers are welcome to apply. You will receive 20 days of paid training. There are no sales targets and no sales pressure.
Key responsibilities
Handle incoming and outgoing customer calls professionally
Understand customer queries and concerns, and provide accurate information and resolutions
Follow process guidelines, communication standards and proper call etiquette
Escalate complex queries to the concerned department when required
Maintain service quality and ensure a positive customer experience
Who can apply
Freshers, graduates and undergraduates
Valuable verbal communication skills in Hindi and English
Basic understanding of customer handling and problem-solving
Comfortable with rotational shifts and rotational week offs
Willing to work from the office in Sector 63, Noida
Salary and advantages
Salary range: ₹14,000 – ₹24,000 per month
Candidates with fluent English communication can earn up to ₹24,000 per month, based on interview performance
Monthly CTC starts from ₹18,650 (in-hand from ₹14,350)
Paid training of 20 days with a stipend of ₹200 per day
No sales targets
Shift details
Any 9-hour shift within the 6:00 AM to 12:00 AM window
Shift allocation is based on business requirements
Rotational week offs
Pay: ₹14,000.00 - ₹24,000.00 per month
Language
English (Preferred)
Work Location: In person
📌 Customer Support Executive – Domestic Blended Voice Noida
🏢 Orrica Edge
📍 Noida