JOB TITLE: OPERATIONS Staff

Career Function : Operations

Career Framework Level : Frontline Operations

Job Family/Sub - Family : Operations - Hub, Warehouse & Service Centre Operation

Mercer Job Code : To be Assigned

Career Stream/Career Level : Operations Support

Role Code : To be Assigned

Location : Branch / Service Centre / Hub / Warehouse / PUD (Location Agnostic)

RCS Grade : P

Reporting To : Inbound Shift In-charge / Outbound Shift In-charge (as applicable)

Travel Required : 25% þ 50% 75%**

Version History

Document Name

Version Number

Effective Date

Author

Approved by

Remarks

Job Description - [Operations Staff]

1.0

July 2026

Talent Acquisition

CHRO

Initial release

Job Title

Operations Staff

Function

Operations

Reports To

Inbound Shift In-charge / Outbound Shift In-charge (as applicable)

Location

Branch / Service Centre / Hub / Warehouse / PUD (Location Agnostic)

Travel Required

25% þ 50% 75%**

About DHL Blue Dart Express India : Blue Dart Express Limited , a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited,



since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work , combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong . Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview :



The Ops Staff is responsible for supporting day-to-day operational activities within Blue Dart's Service Centres, Hubs, Processing Units (PUDs) and Warehouses by ensuring efficient shipment handling, processing and movement across the network.

The role performs a wide range of operational activities including shipment receiving, sorting, scanning, bagging, tagging, loading, unloading, shipment reconciliation and data entry while ensuring adherence to operational procedures, safety standards and service commitments. As a frontline operations employee, the incumbent plays a critical role in maintaining shipment accuracy, operational productivity and service quality while representing the Blue Dart brand through professional conduct, discipline and operational excellence.

Job Purpose : To support efficient shipment processing and operational activities by ensuring accurate handling, sorting, scanning and movement of shipments while maintaining high standards of productivity, safety, quality and compliance with Blue Dart's Standard Operating Procedures.

Key Roles & Responsibilities : Shipment Processing & Operations

- Receive, segregate, sort and process inbound and outbound shipments accurately.
- Perform shipment scanning, bagging, tagging and labelling activities in accordance with operational requirements.
- Support loading and unloading of shipments from vehicles while ensuring secure handling practices.
- Ensure timely movement of shipments through various operational stages to meet defined service commitments.
- Assist in shipment reconciliation and manifest verification activities.

Data Entry & Operational Documentation

- Perform basic data entry and shipment updates using approved operational systems.
- Ensure accurate recording of shipment inform

📌 Operations Staff - Bhi (Bhiwandi)
🏢 Dhl
📍 Bhiwandi