Job Title : E-commerce Executive

Experience - 1-3 Years

Salary - 2.4 to 3.6LPA

Location : Kaushambi (Delhi-NCR)

Job Summary

Key Responsibilities

Marketplace & Website Management

- Manage day-to-day operations of e-commerce platforms such as Amazon, Flipkart, Myntra, Shopify, etc.
- Create, upload, and optimize product listings including titles, descriptions, images, keywords, and pricing.
- Ensure accurate catalogue management and timely product updates.

Sales & Performance Monitoring

- Monitor daily sales performance and marketplace KPIs.
- Track product visibility, conversion rates, and customer engagement metrics.
- Prepare MIS reports, sales reports, and performance dashboards.

Inventory & Order Management

- Coordinate with warehouse and supply chain teams for stock availability.
- Monitor inventory levels to prevent stock-outs or overstock situations.
- Ensure timely order processing, dispatch, returns, and refunds management.

Promotions & Marketing Support

- Assist in planning and executing promotional campaigns, offers, and festive sales.
- Coordinate with marketing teams for banners, ads, and product visibility campaigns.
- Support SEO and sponsored advertising activities on marketplaces.

Customer Experience

- Resolve customer queries, complaints, and feedback in a timely manner.
- Ensure high seller ratings and customer satisfaction across platforms.





Market & Competitor Analysis

- Monitor competitor pricing, promotions, and market trends.
- Provide recommendations to improve sales and platform performance.

Required Qualifications

- Bachelor’s degree in Business Administration, Marketing, or related field.
- 1-3 years of experience in e-commerce operations or online marketplace management.
- Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Shopify, or similar platforms.
- Strong proficiency in MS Excel and reporting tools.
- Positive understanding of online sales processes and digital commerce.

Required Skills :

- Marketplace management
- Product listing optimization
- Inventory coordination
- Analytical and reporting skills
- Communication and coordination abilities
- Attention to detail
- Problem-solving mindset
- Time management and multitasking

Key Performance Indicators (KPIs)

- Sales growth across platforms
- Listing accuracy and optimization
- Order fulfillment rate
- Inventory management efficiency
- Return and cancellation rate
- Customer ratings and feedback
- Marketplace account health

Pay: ₹240,000.00 - ₹360,000.00 per year

Benefits :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 E-commerce Executive (Kaushambi)
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📍 Kaushambi