Key Responsibilities

- Handle customer queries via calls, WhatsApp, and social media.
- Provide accurate information about electronics products.
- Assist with returns, replacements, and after-sales support.
- Maintain customer satisfaction with polite and professional communication.
- Record customer interactions and update CRM or internal systems.
- Coordinate with the warehouse and operations team for issue resolution.

Requirements :

- Fluent English communication is a must.
- Should be comfortable handling calls and messages.
- Knowledge of electronics products is a plus (not mandatory).
- Fresher or experienced—both can apply.
- Good attitude, patience, and problem-solving skills.

Benefits :

- Fixed salary: ₹12,000-₹15,000
- Monthly incentives based on performance
- Supportive work workplace
- Growth opportunities within the company

Job Types : Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Leave encashment
- Paid time off

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

Language :

- English (preferred)

Location :

- New Delhi, Delhi (preferred)

Work Location: In person

📌 Customer Support Representative (Delhi)
🏢 HPT GLOBAL INNOVATIONS
📍 Delhi