About LetitbexAI: LetitbexAI is a fast-growing AI-driven technology company focused on building intelligent, scalable, and enterprise-grade solutions. We work at the intersection of AI, data engineering, cloud, and business transformation, helping organizations unlock real value from artificial intelligence. Position: Sr. Lead ServiceNow Developer Experience: 8+ Years Notice Period: Can be considered up 15 Days Technical Skill Requirements: - Proven experience in ServiceNow (minimum 6 years). - Hands-on experience with CMDB design and maintenance. - Experience in process consulting and aligning technical solutions with business processes. - Proficiency in JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management. - Excellent troubleshooting and analytical skills. Role and Responsibilities: - Provide development and support for ServiceNow platform issues, including root cause analysis and permanent fixes.



- Collaborate with process consultants to align platform capabilities with ITIL best practices. - Manage and optimize ensuring data integrity and alignment with configuration management processes. - Lead technical discussions and provide guidance. - Work closely with project managers to support ServiceNow-related project deliverables. - Perform impact analysis and implement changes following change management protocols. - Monitor platform performance and implement proactive measures to ensure high availability. - Stay updated with ServiceNow releases and recommend platform upgrades and enhancements. Required / Preferred Skills: Solid communication and stakeholder management abilities. - ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable - Experience in ServiceNow integrations using REST/SOAP APIs. - Exposure to Agile and DevOps methodologies. - Knowledge of performance tuning and platform security best practices.

📌 Sr. Leadservicenow Developer (Hyderabad)
🏢 Letitbex Ai Tech Solutions
📍 Hyderabad