Genpact (NYSE: G) is a global qualified services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Responsibilities :

- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books,



including validating credits or debits and sending them to customer for collection or refund

Qualifications : Minimum qualifications

- Graduate in Commerce (B.Com)
- Meaningful Experience

Preferred qualifications

- Excellent English language skills (verbal and written)

JobProcess Developer

Primary LocationIndia-Kolkata

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingMar 3, 2026, 4:15:46 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

📌 Pd-otc (Kolkata)
🏢 Genpact
📍 Kolkata