Key Responsibilities
Provide technical support for desktops, laptops, printers, and mobile devices.
Install, configure, and maintain Windows and macOS operating systems.
Troubleshoot hardware, software, network, and peripheral issues.
Install, configure, and support Microsoft Office 365 and other business applications.
Manage user accounts, passwords, and permissions using Active Directory.
Configure email clients such as Microsoft Outlook/WPS and resolve mailbox-related issues.
Diagnose and resolve LAN, Wi-Fi, VPN, and network connectivity problems.
Perform software installations, upgrades, patches, and antivirus updates.
Maintain inventory of IT assets, including laptops, desktops, and accessories.
Coordinate with vendors for hardware warranty and repair services.

Required Skills & Qualifications
Bachelor's degree or diploma in Computer Science, Information Technology.
24 years of experience in IT support, helpdesk, or desktop support.
Robust knowledge of Windows operating systems, Microsoft 365, Active Directory, and basic networking.
Experience with hardware troubleshooting, printer support, and remote desktop tools.

📌 It Support Executive New Delhi
🏢 Mns Credit Management Group
📍 New Delhi