ACCOUNTANT & CUSTOMER RELATIONS EXECUTIVE

Angroos

Kadavanthra, Kochi

Salary : 15000 to 25000 per month

Full Time Position

About Angroos

Angroos is a growing gifting and corporate gifting company specializing in customized gift hampers, premium gifts, festive gifting, personalized gifts, and corporate gifting solutions. We are looking for a responsible, customer-focused, and detail-oriented professional to manage accounting activities while supporting customer communication, enquiry management, and business operations.

Position Overview

Key Responsibilities

Accounts and Finance Responsibilities

Manage billing, invoicing, purchase entries, sales entries, and expense records.

Maintain accounting records and financial documentation.

Prepare quotations, invoices, payment records, and business-related documents.

Track customer payments and coordinate payment follow-ups.

Maintain transaction records and support financial reporting activities.

Coordinate with management regarding accounting records and documentation requirements.

Customer Relations and Enquiry Management

Provide product information, pricing details, customization options, and delivery information.

Follow up customer enquiries and assist in converting enquiries into confirmed orders.

Maintain customer databases, enquiry records, and communication history.

Coordinate with Gift Designers, Sales Team, Operations Team, and Packing Team regarding customer requirements.

Support corporate gifting enquiries and customer relationship management activities.

Maintain excellent customer service standards and customer satisfaction.

Administration and Coordination

Maintain operational records and business documentation.

Prepare reports related to accounts, enquiries, payments,



and customer communications.

Coordinate between departments to ensure smooth order execution and customer service.

Support management with administrative and operational activities.

Minimum 1 to 3 years experience in Accounting, Billing, Customer Service, Office Administration, Sales Coordination, Retail, Hospitality, or related fields.

Basic knowledge of accounting principles, billing procedures, invoicing, and financial record management.

Excellent communication skills in Malayalam and English.

Strong customer handling and relationship management abilities.

Good organizational and multitasking skills.

Attention to detail and accuracy in documentation.

Immediate joiners preferred.

Preferred Qualifications

BCom, MCom, BBA, MBA Finance, Accounting, Business Administration, or related qualifications preferred.

Experience in accounting, customer support, retail, hospitality, gifting, or office administration will be an added advantage.

Professionals with strong communication skills and attention to detail.

Individuals who take ownership of customer satisfaction and business operations.

Why Join Angroos

Competitive salary with attractive performance incentives.

Opportunity to earn up to 30000 per month in additional incentives based on performance.

Professional and growth-oriented work environment.

Career advancement opportunities based on performance.

Exposure to accounting, customer relations, business communication, and corporate gifting operations.

Prospect to work with premium customers and corporate clients.

Application Requirements

How to Apply

WhatsApp: (phone hidden)

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :

- Paid sick time
- Paid time off

Work Location: In person

📌 Accountant & Customer Relations Executive (Kochi)
🏢 Gifts Boutique
📍 Kochi