Assistant Health Expert - Persistency (Thane)

Assistant Health Expert - Persistency (Thane)

12 Nov
|
Aditya Birla Capital
|
Thane

12 Nov

Aditya Birla Capital

Thane

Department: Persistency

Reports to: Team Leader

Purpose

To ensure the regular follow up of renewal leads from assigned data to explain health insurance products & solutions and convert leads to final closures to achieve given targets.

Key Responsibilities

- Handle inbound and outbound calls to customers and clients
- Identify the needs of customers, resolve issues, and provide solutions.Upsell other products wherever possible
- Selling health insurance over the call, to explain health insurance products & solutions
- Educating the customers online regarding health policy buying/renewal process
- To be focused on the quality of call and to give customer a better experience
- Maintain lead tracker and sales tracker - update calls along with the status

Must Haves

- Valuable knowledge in Insurance & financial products
- 1-3 years’ experience in BFSI sales - Preferable from Insurance renewal or tele sales
- Excellent communication & relationship skills

Qualification: Graduate in any discipline

Minimum Experience Level

- 0 - 4 years

Job Qualifications

📌 Assistant Health Expert - Persistency (Thane)
🏢 Aditya Birla Capital
📍 Thane

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