Role & responsibilities:
Coordinate with US health insurance companies to obtain and verify patient insurance information.
Review clinical documentation and maintain accurate records as per payer requirements.
Handle voice-based work with 80%+ calling.
Use designated websites/applications and follow defined SOPs.
Meet assigned KPIs, quality standards, and productivity targets.
Maintain strict confidentiality of PHI (Protected Health Information) and comply with company policies.
Participate in training and adapt to changing process requirements.
Be adaptable to work across processes and in a 247 setting, including night shifts (6 PM3 AM / 9 PM–6 AM).
Possess valuable analytical, communication, and MS Office skills.
📌 Auth Create Fresher Noida
🏢 R1 RCM
📍 Noida
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