Objective is to create a virtuous cycle of improvement in our product & process to increase ease for our DMS Field team to run their daily activities.
Ensuring timely delivery of project & respective deliverables
Ensuring timely communication to stakeholders on project deliverables
Tracking of project assigned & deliverables as per defined and agreed timelines
Responsible UI/UX for management of operational issues and interface with IT delivery managers, business units and QA team for resolution
Preparation of management MIS on various IT projects and deliveries
Understand change requirements and evaluate to take decision on selection of processes for automation based on impact and extent of changeDuties and Responsibilities
Project planning and reporting
Management of DMS Mobility App and Web Portal
Project Management for end-to-end process & solutioning of DMS features in mobility app and web portal
Responsible for managing project management components like project requirement gathering, to perform UAT and support post go live
Solid technology adoption, project delivery and domain experience in Debt Management services
Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in center
Process KPI monitoringKey Decisions / Dimensions
To execute cross-functional digital projects maintain and manage agreed timelineMajor Challenges
To execute cross-functional digital projects as per agreed timeline and in-line with RBI, legal & compliance guidelines.
To solve problems for issues that may emerge in the fulfillment space in course of a cross-functional digital project.
Identify high customer impact processes within fulfillment and transform them via digital.
To make sure real time product & platform support to field teamRequired Qualifications and Experience a) Qualifications
Postgraduate with Project Management skill set or Engineering Graduates b) Work Experience
More than 3+ years of experience in financial industry
Experience in Project Management, Payment platform & channels, Semi technical understanding of APIs, Loan life cycle understanding.
Mobile
App designing & development delivery will be an added advantage
📌 Lead Dms Coe Learning & Engagement/senior Lead Dms Coe Learning & Engagement Pune
🏢 Bajaj Finance
📍 Pune
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