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- Job Title : Senior Manager - Transformation & BPS Solutioning City : Brunswick State/Province : New Jersey Posting Start Date : 7/20/26

Job Description : This is a high-impact, strategic role that sits at the intersection of pre-sales solutioning, business analysis, and program management within Wipro's Business Process Services (BPS) practice. As a Senior Manager, you will serve as a trusted advisor to Fortune 500 clients

- architecting end-to-end transformation solutions across critical process towers including Finance & Accounting, HR, Supply Chain, Customer Experience, BFSI, MDPS, Healthcare, and Life Sciences. You will combine deep business process expertise with AI-driven innovation leveraging Agentic AI, AIOps, MLOps, and intelligent automation to reimagine how enterprises operate, outsource, and transform. If you are someone who thrives on solving complex problems, telling compelling stories, and building lasting client relationships, this role is designed for you.

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Key Responsibilities : RFx & Solution Architecture/Pre-Sales

Lead end-to-end RFx responses (RFI, RFP, RFQ) focused on process transformation and outsourcing solutioning across one or multiple domains: Finance & Accounting, BFSI, MDPS, HR, Supply Chain, and Customer Experience (CX)

Architect transformation solutions with outsourcing in context covering project planning, steady-state delivery models, and digital transformation levers

Design and articulate solution narratives that integrate Agentic AI, AIOps, MLOps, intelligent automation,



and workflow orchestration into business process re-engineering proposals

Build compelling business cases, ROI models, pricing constructs, and benefit-realization frameworks for client proposals

Process Transformation & Discovery

Drive process discovery, process re-engineering, process reimagination, and process transformation engagements with clients

Conduct on-ground customer assessments to identify automation opportunities, efficiency levers, and transformation potential across back-office and front-office operations

Demonstrate deep understanding of end-to-end BPO transition-to-delivery lifecycle in the context of digital transformation

Create transformation roadmaps using multiple levers

- AI, RPA, analytics, workflow automation, and platform modernization to deliver measurable business outcomes

Client Engagement & Stakeholder Management

Partner closely with Sales, Pre-Sales, Delivery, and domain SMEs to craft structured, articulate, customer-ready deliverables

Lead client workshops, solution walkthroughs, and stakeholder presentations with a storytelling approach that simplifies complex transformation narratives

Support land-and-expand initiatives across Wipro's BPS portfolio, identifying upsell and cross-sell opportunities

Build and nurture long-term client relationships through trust, empathy, and consistent delivery excellence

Program Management





Provide program management oversight for large-scale transformation engagements when required

Manage multiple concurrent solutioning workstreams, ensuring quality, timelines, and stakeholder alignment

Coordinate cross-functional teams across geographies to deliver cohesive, winning proposals

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Required Qualifications & Experience : 12-18 years of progressive experience in BPS/BPO transformation solutioning, pre-sales, or management consulting

Proven track record of leading end-to-end RFx responses for process transformation deals involving outsourcing and/or standalone process transformation for the clients

Deep understanding of back-office operations and BPO transition-to-delivery models in a digital transformation context

Hands-on experience in architecting transformation solutions using AI levers including Agentic AI, AIOps, MLOps, intelligent automation, and workflow orchestration

Demonstrated ability to build business cases using multiple transformation levers (AI, automation, process re-engineering, platform modernization) to quantify perks Strong process expertise across one or more towers : Finance & Accounting, HR, Supply Chain, Customer Experience, BFSI, MDPS

Excellent command of English with exceptional storytelling, narrative structuring, and executive communication skills

Experience conducting customer assessments, process discovery workshops, and on-site transformation engagements

Proficiency in creating structured, presentation-ready outputs (decks, proposals, business cases, ROI models)

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Preferred Qualifications

Domain knowledge in one or more

- Finance, Consumer, Healthcare, or Life Sciences industries

Familiarity with ERP platforms such as SAP, Oracle, Dynamics 365

Familiarity with UiPath, Automation Anywhere, Power platform, Salesfo

📌 Senior Manager - Transformation & Bps Solutioning (Newara)
🏢 Wipro
📍 Newara