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- Requisition Number : 54459 Job Location : Chennai, IND Global Grade : Band 7 Work Type : Office Working Employment Type : Permanent Posting Start Date : 21/07/2026 Posting End Date : 31/07/2026 : Job Summary

Global Reconciliations Role - Managing Reconciliations for the CPBB Products for the Bank across Geographies.

Key Responsibilities

Processes

- Manage account reconciliation activities covering;
- Internal/ GL account (suspense and sundry) reconciliations,
- Credit Card, ATM, retail branch banking reconciliations
- Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all

departments, country and internal stakeholders including technology teams.

- Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process

and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels

depending on the nature and impact of an issue/open reconciliation break with explicit articulation of the requirement and attention from them is a must.

- Actively look for opportunities to standardize processes / automate / eliminate nonvalue added activities and implement them for process improvements.
- Liaise extensively with a wide set of senior stakeholders, get required support to resolve long outstanding reconciliation open items and get buy -in to implement process / system changes
- Continuously improve team productivity to the standards prescribed




- Create sufficient back-ups for each process to eliminate key staff risk at any point of time.. Work to reduce System Downtime in collaboration with technology teams
- Perform end-to-end analysis of reconciliation processes and controls and propose solutions for addressing gaps, from a reconciliation perspective.
- Perform root-cause analysis of reconciliation errors and issues with clearly articulated mitigation plans.
- Follow up on risks with both internal teams and external stakeholders for timely closure without becoming overdue and promptly update actions to risk teams ahead of target timelines

Risk Management

- Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.
- Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams
- Comply with all applicable rules / regulations and Company & Group Policies.
- Ensure adherence to all SLAs and proper updation of all logs such as TAT, system downtime, errors and exceptions log.
- Assist in carrying out BCP tests.
- Assist in Department & Group related projects.

Regulatory & Business Conduct

- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across

Standard Chartered Bank.



This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

- GBS Units and Country Operational, Business and Branch Stakeholder’s

Skills and Experience

- Ability to understand the budgeting process and financials of the unit
- Manage your team performance and build a high-Performance Team.
- Manage small projects with experience in creating a project plan with milestones
- Application level knowledge of Change Management and Tools and experience in delivering small or simple change Interventions.
- Basic Awareness of Code of conduct and bank policies relating to that and to act as a role model and demonstrating exemplary conduct.
- Strong English communication skills - both written and oral
- Ability to independently interact with wide set of senior stakeholders across multiple countries
- Good people management skills with min. 4-5 years of people management experience for Grade E’s
- Good knowledge of Cost management
- Good knowledge of Taxation/GST/VAT

Qualifications :

- Bachelor’s degree
- Minimum experience of 2 years

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're lo

📌 Manager (Chennai)
🏢 Standard Chartered
📍 Chennai