Job Title: Recovery Agent

Company Overview : Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being.

Position Overview : Roles and Responsibilities :

1. Customer Outreach and Payment Collection:

- Contact customers listed in the recovery database to discuss and arrange the payment of

overdue amounts.

- Conduct follow-up calls as necessary to ensure payments are received within agreed timelines.

1. Route Planning and Execution:

- Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes.
- Visit customers' locations to discuss overdue payments or recover assets as required.

1. Standard Operating Procedures (S.O.P.) Compliance:

- Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively.
- Ensure all actions taken are documented and reported in line with company policies.

1. On-Site Recovery Operations:

- Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines.




- Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation.

1. Deadline Management:

- Work diligently to meet deadlines set by the operations manager for recovering payments and assets.

- Report progress and any challenges faced to the manager in a timely manner.6. Interpersonal Skills:

- Exhibit strong interpersonal skills to build rapport with customers and manage interactions positively.

- Maintain a calm and professional demeanor, even in difficult or high-pressure situations.

- Proven experience of 1 year in a similar role involving customer interaction and debt collection.

- Excellent verbal communication skills in Hindi, English, and Telugu.

- Strong problem-solving abilities and attention to detail.

- Ability to manage time effectively and prioritize tasks in a fast-paced environment.

- Knowledge of the electric vehicle industry or rental services is an advantage.

Company Benefits :

- Competitive salary package commensurate with experience and qualifications.
- Opportunity to be part of a energetic startup environment and contribute to meaningfulsustainability initiatives.
- Flexible work hours and a supportive work culture that values work-life balance.
- Opportunities for professional growth and development through training and skill enhancement programs.

Additional Information : Location: Hyderabad Experience

Range: Up to 1 Year

Pay: Up to ₹21,000.00 per month

Ability to commute/relocate:

- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

📌 Recovery Executive (Hyderabad)
🏢 Bijliride
📍 Hyderabad