Overview

Job Title : Call Center Executive Location : Jaipur, Rajasthan Travel Required : No Reporting To : Team Leader / Manager Position Type : Full-Time Salary Range : INR 1.30 - 1.60 Lacs (CTC)

Role Summary

We are looking for a Call Center Executive to handle inbound and/or outbound calls, provide accurate information to customers, and resolve queries in a timely and professional manner. The role requires strong communication skills, patience, and a customer-focused approach.

Roles & Responsibilities

- Handle incoming and outgoing calls in a professional manner
- Respond to customer queries and provide accurate information
- Resolve customer complaints and escalate issues when required
- Maintain proper call records and update customer details in the system
- Follow company policies and call scripts (if applicable)
- Meet daily and weekly call and performance targets
- Coordinate with internal teams for issue resolution

Key Result Areas (KRAs)

- Quality call handling




- Query resolution within defined timelines
- Accurate data entry and record maintenance
- Achievement of assigned call and performance targets

Preferred Skills

- Prior experience in inbound or outbound calling

- Ability to multitask effectively

- Good listening and interpersonal skills

- Minimum qualification: 12th pass (Graduate preferred)

- 0-2 years of experience in a call center or customer support role

- Valuable communication skills in English, Telugu (mandatory), and Hindi :

- Customer-friendly attitude with strong problem-solving skills

Job Types : Full-time, Permanent

Pay: Up to ₹11,000.00 per month

Application Question(s):

- Do you know hindi, english, and telugu?
- The budget for this role is upto 13k per month, are you comfortable with it?

Work Location: In person

📌 Customer Service Representative (Telugu) (Jaipur)
🏢 Hiring GURU
📍 Jaipur