12 Nov
|
Fixomes Services
|
Chandigarh
12 Nov
Fixomes Services
Chandigarh
Responsibilities :
- Make outbound calls to customers for service confirmation, booking follow-ups, and feedback.
- Handle inbound customer calls related to service inquiries and bookings.
- Explain Fixomes services clearly (repair, cleaning, maintenance, etc.).
- Confirm service timings with customers and technicians.
- Coordinate between customers and technicians for smooth service delivery.
- Update customer details, call status, and booking information in the system/app.
- Resolve basic customer queries politely and professionally.
- Maintain proper call records and daily reports.
- Follow company calling scripts and communication guidelines.
Job Requirements
- Minimum qualification: 10th / 12th pass (Graduate preferred).
- Good communication skills in Hindi and basic English .
- Polite, confident, and customer-friendly speaking style.
- Ability to handle customers calmly and professionally.
- Basic knowledge of smartphone usage and apps.
- Prior telecalling or customer support experience is preferred (but not mandatory).
- Willingness to learn and work in a fast-growing startup environment.
Skills Required :
- Clear voice and positive listening skills
- Basic computer or mobile handling
- Time management and follow-up skills
- Customer handling ability
Salary & Benefits
- Fixed salary + performance-based incentives
- Growth opportunity with Fixomes
- Friendly work environment
Pay: ₹7,000.00 - ₹15,000.00 per month
Benefits :
- Paid time off
- Work from home
Work Location: Remote
📌 Tele Caller Executive (Chandigarh)
🏢 Fixomes Services
📍 Chandigarh